Website Support Assistant
Answer customer questions before they become calls.
Prices, delivery, returns, opening hours. An assistant on your website answers from your own documents and passes the rest to your team.
What visitors ask
Answered from your own documents.
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“How much is this item?”
Quotes the exact figure from your price list, with the source.
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“Do you deliver to my area?”
Answers from your delivery policy, and says so when an area is not listed.
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“Can I return it?”
Explains your returns policy in your own words.
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“Can I speak to someone?”
Shows buttons to reach your team by WhatsApp, email or call.
How it works
Your information in, a person when needed.
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Your documents
We load the pages and documents you approve. Nothing else.
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Answers with sources
Each answer shows where it came from. If it is not there, it says so.
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A person when needed
WhatsApp, email and call buttons put visitors through to your team.
It answers questions and hands over to people. It does not take bookings or payments, and it is not a WhatsApp bot.
Our prices change often. Is that a problem?
No. Upload the new price list on the admin page and remove the old one. The assistant answers from the new list.
Can customers order or pay through it?
No. It answers and hands over. Orders and payments stay with your team and your current systems.
Does it read our website by itself?
No. During setup we save the pages you choose as documents and load them with anything else you approve. You decide what it knows.
See how it would answer your questions.
Send us a few real questions your visitors ask. We reply with how an assistant would answer them from your website.